Returns & Exchanges
At TooTimid, we want you to feel confident and comfortable in every piece you wear, which is why we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, intimate items such as lingerie and swimwear must have all protective seals intact to be eligible for a refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality assurance team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.